We're so happy to hear this, Rose! It's a pleasure to know the Litter-Robot 4 has been such a game-changer for you. Thanks so much for your 5-star review!
My cats and I love this litter! Especially because there are no perfumes or additives! It forms hard clumps that are easy to scoop up. And it definitely is less tracking and cleaner overall than any other brand I’ve tried. Definitely worth the pr
ice.
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Whisker Team
Hi, Helen! Thank you for this purrrfect review. We're so glad that our GreatLitter is being well-loved by you and your fur babies. We appreciate your kindness!
You guys are always willing to help solve any issues we've run into with the machine even though our machine is no longer under warranty. You guys are phenomenal!
Whisker Team
Thank you for the feedback, Faryn! We’re happy to hear you’re loving your Litter-Robot 3 . We pride ourselves on offering an excellent customer service experience, so your feedback means the world to us. We ultimately hope that everyone loves their Litter-Robot from the first time kitty uses it to the last! We appreciate your paw-some review!
Amazing little machine! Don't be fooled by the suggested start up video, there are more steps than placing the unit on the back of the litter robot! Watch a few other videos because that little grey pipe goes inside the globe. Oh! And there is a
plug that needs to be removed first! Had a difficult time to vacuum litter from around and under the globe because we missed two vital setup steps.
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Whisker Team
Hello Melissa! We appreciate your feedback as it assists us with improvements. We thank you for being a part of our Whisker Family! If you have any questions, feel free to reach out to Customer Experience at support@whisker.com. We'd be happy to assist!
If you follow the online video instructions, everything is easy to replace. Fixed the flashing blue error I was receiving
Whisker Team
Thanks for your 5-star review! We're happy to hear the Litter-Robot 3 Pinch Contact & DFI Kit was easy to install and just the ticket to getting your unit back into tip-top shape. We hope you enjoy not having to scoop for many more years!
I really love this mat, no complaints. One of my 2 cats didn't want to walk on it at first but after a few days got used to it.
Whisker Team
Hey Whisker Friend! We're thrilled to hear that our Litter Mat has helped keep tracking litter at bay. We appreciate you taking the time to write a review!
I never needed a new bonnet when I bought the replacement, I just failed to ensure that the tabs on the BACK of the bonnet were inserted into the base; something that I was unaware of. Since then, I've had minimal problems. When I did contact Whisker
s, their support was nothing but exceptional.
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Whisker Team
Hi Nick! Thank you for your feedback. We know how frustrating it can be when a product doesn't work as expected. We're happy to hear that our Customer Support Team was able to assist. We want you and your kitties to love our products for years to come. Thank you for your patience with us!
I’ve only had the litter robot for about a week, so I cannot speak to how long it will last. On the other hand, I can really rave about how convenient it is, how quiet it is, and how easily my cats use it. As I’ve gotten older, it’s gotten harder to
bend over and scoop as well as it was messy and smelly. Right now I really love this product.
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Whisker Team
We're grateful for your feedback, Susan! The chore of scooping is never fun, so it's our pleasure to offer the Litter-Robot 4 to help make life with your kitty pals a little easier. Thank you for being part of our Whisker Family!
I was given a robot 3 for my birthday by my oldest daughter, at the time we had 4 cats. Which they all adapted super well. Then my youngest daughter moved back in with her two. Every single cat adapted surprisingly well. As we waited for the robot 4
to arrive, much quieter I should add. These cats wait in line at times. It’s hilarious! I could go on and on how much better our lives are and my cats don’t have to wait until I get home to clean the litter box. Great job making this little gem!!
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Whisker Team
Hi, Dorothy! Thank you for your review. It is wonderful to hear that your cats have adjusted to the Litter-Robot 4 and that it has been a big hit with your family. We are grateful to have you and your kitties as part of the Whisker Family.
This litter works great with our Litter Robot 4! The litter itself doesn't have a smell, which is super nice. And the resealable bag helps the litter not get everywhere if it tips.
Whisker Team
Hello, Amber! Thanks so much for your kind review, We’re so excited to know that you’re loving our GreatLitter. Keeping pesky pet odors at bay and having great quality, clumping litter is paramount to us. This review lets us know we’re doing it right! (=^_^=)