Ensemble Litter-Robot 3 Connect Essentials

The ramp fits in front of the Litter-Robot. Installation is easy: On the step of the Litter-Robot, peel up the black rubber step mat to reveal the mount for the ramp. Set the narrow end of the ramp on the step, so it rests in the recess. Place the step mat in the recess on the top step of the ramp.

For a total of 3 years, we will repair your Litter-Robot at no charge, including parts, labor, and shipping to the contiguous U.S. (customers in AK, HI, and PR may incur additional shipping charges). Once we receive your unit, we will return it to you as quickly as possible. 

The Litter-Robot senses when your cat enters and exits the globe, which triggers the countdown timer and cleaning cycle. Kittens and small cats that weigh less than 5 pounds may not be heavy enough to trigger the cat sensor. Therefore, kittens and small cats that weigh less than 5 pounds can use the Litter-Robot, but not in automatic mode. Until they weigh enough, we recommend using your Litter-Robot in "semi-automatic" mode to keep your cat safe and relieve you from litter box scooping. For "semi-automatic" mode, leave the Litter-Robot switched off or unplugged. When you see your cat has used it, wait about 7 minutes for the waste to clump, then turn it on/plug it in. The Litter-Robot will automatically perform a clean cycle (which takes about 2 ½ minutes). Afterward, turn it off/unplug it again. Continue this supervised, semi-automatic mode until your kittens have gained sufficient weight to activate the cat sensor.

No, the Litter-Robot does not have a weight limit. With entryway dimensions of 16"H x 10.25"W and interior globe dimensions of 15"-17"H (depending on litter level) x 20"W x 20"D, almost any domestic cat can fit comfortably inside the globe. However, your cat must weigh at least 5 pounds to trigger the cat sensor.

No, the Litter-Robot will not eliminate all litter box odor. However, because waste is promptly removed and contained in the base, typical litter box odor will be reduced significantly. Additionally, a large carbon filter located in the front of the waste drawer absorbs odors and moisture to discourage mold growth (a major culprit of that telltale litter box smell). This is why the Litter-Robot is a great choice for multiple-cat households. The amount of odor control the Litter-Robot will provide depends on the amount of odor created—by how many cats use it, what type of litter you use, and your cats' diets, among other things. Of course, the more often you empty the waste drawer, the less opportunity there is for odor to escape. It is also worth noting that scented litters are generally not as effective at absorbing odors as a high-quality unscented litter.