App Release Updates

• Version ending in 1.18.0 - 14 November 2024

  Here’s what’s new!

  Bug and performance improvements

  This update contains bug fixes and performance improvements to make your experience as smooth as possible.

  Thanks for using Whisker!

• Version ending in 1.17.0 - 30 September 2024

  Here’s what’s new!

  SmartScale® improvements

  We’ve enhanced the SmartScale® feature for improved weight readings and more precise identification of multiple cats.

  Reset Litter-Robot 4

  Users can now reset their Litter-Robot 4 from the app, enjoying more convenience to manage their robot by clearing errors from anywhere.

  Thanks for using Whisker!

• Version ending in 1.16.0 - 29 August 2024

  Here’s what’s new!

  Deep cleaning reminders

  The app will send helpful reminders on how to deep clean your robot to improve its performance and extend its life!

  Hopper activity ordering

  LitterHopper activity will display in descending order like the rest of the activities in the app. 

  Graph & pet activity load time

  Users will see significant improvements to load times for our graphs and pet activity data.

  New Litter-Robot 4 Globe Litter Level Statuses 

  Newly optimized  litter level statuses help you maintain the optimal amount of litter in the globe for better performance.

  App Video Multi-Language Captions

  Users can now select their preferred language for captions when watching in-app videos.

  Thanks for using Whisker!

• Version ending in 1.14.0 - 31 July 2024

  Here’s what’s new!

  Feeder-Robot images

  Enjoy our new dog-friendly Feeder-Robot images.

  Optimized messages 

  We’ve updated all of our notifications to ensure they’re as helpful and clear as possible.

  Is your pet healthy?

  Easily mark your pet as “healthy” within your pet’s profile.

  Thanks for using Whisker!

• Version ending in 1.13.0 - 27 June 2024

  Here’s what’s new!

  Shop without logging in

  New users can learn about and shop for Whisker products in the app without an account.

  Helpful messages 

  Our Message Center now offers useful information about when and how to perform regular maintenance on your Whisker robot. Revamped app notification settings allow you to easily customize the information you’d like to receive from Whisker.

  Feeder-Robot troubleshooting support

  You will receive additional notifications if your Feeder-Robot is in an error state and needs your help.

  Litter type

  You can tell us what cat litter you use in your Litter-Robot 3 or Litter-Robot 4.

  Thanks for using Whisker!

• Version ending in 1.12.1 - 29 May 2024

  Here’s what’s new!

  Litter type

  We added a new setting where you can tell us what cat litter you’re using in your robot. (Litter-Robot 4 only; Litter-Robot 3 coming soon)

  Account tab

  We reorganized the account tab so that you can quickly find what you're looking for.

  Warranty information

  You can now access your warranty information from within your robot settings screen.

  Usability

  We've continued to improve notifications, usability, design, and the SmartScale algorithm.

  Thanks for using Whisker!

• Version ending in 1.11.0 - 29 April 2024

  Here’s what’s new!

  Refer-a-Friend to Whisker

  Share your referral link with a friend or family right from the app. Give $50 off and get $100 off your next purchase.

  Improvements to SmartScale®

  We’re making weight readings even more accurate with an update to the SmartScale® algorithm.

  Learn about new features

  Get notified when your robot's firmware has been updated, so you can easily learn about the latest and greatest updates!

  Thanks for using Whisker!

• Version ending in 1.10.0 - 2 April 2024

  Here’s what’s new!

  Simplified Shopping:

  You can now shop and manage your account directly in the Whisker App without needing to log in each session.

  Daily Visit Tracking:

  Track how often each of your cats uses your Litter-Robot, so you can easily spot unusual behaviors.

  SmartScale® Improvements:

  The Robot Status screen now prominently shows the individual weekly weight for each of your pets—along with their name & photo.

  Scoops Saved:

  We’ve expanded this feature for Litter-Robot 3 Connect.

  Thanks for using Whisker!

• Version ending in 1.9.0 - 28 February 2024

  This release includes the addition of a ‘Scoops Saved’ counter on your Litter-Robot robot dashboard to help build awareness of how many times your Litter-Robot has been used; enjoy reveling in the realization of how many times you haven’t had to scoop the box! Also included are improvements to the SmartScale algorithm, optimized in-app support for customers that are having trouble with SmartScale, and additional bug fixes and performance enhancements.

  Thanks for using Whisker!

• Version ending in 1.8.2 - 31 January 2024

  We are always working to improve the App experience for Whisker customers. This release is focused on the addition of a few new helpful messages in the Message Center as well added language support for Korean and Thai. We also improved support for different phone types, and released some small bug fixes and performance enhancements.

  Thanks for using Whisker!

• Version ending in 1.8.0 - 30 November 2023

  This update includes a few exciting updates: 

  • The launch of the Whisker Message Center. You’ll see a notification icon on the top right corner of your App where you can go to see new messages from Whisker relating to your robots or pets, as well as helpful tips & tricks from the Whisker team. 

  • In an effort to ensure that Litter-Robot 4 customers always have the latest features and enhancements, we are going to start automatically updating the firmware on our customers' robots as soon as a new release is available. If you prefer to not receive these updates, you can opt-out within the Mobile App. If you then wish to update your firmware manually, please follow these instructions: Firmware Update Instructions.

  • Better onboarding support for Litter-Robot 4 users in their discovery of how to get the most out of SmartScale(r).

  • We’ve also made a few usability improvements and design updates across the app to continue providing you with the most intuitive and best experience possible!

  • Various performance improvements that will enhance App stability. 

  Thanks for using Whisker!

• Version ending in 1.7.0 - 26 October 2023

  Hey, pet parents! This release includes: 

  • A fix for a login issue related to extra whitespace

  • General bug fixes 

  • SmartScale improvements

  • Performance enhancements

  • Several crash fixes

  Thanks for using Whisker!

• Version ending in 1.6.1 - 1 September 2023

  Hello, pet parents! We're rolling out a new authenticator functionality as part of our efforts to improve security and privacy. Your devices will continue to work as-is, but you might need to log in again. If you’ve forgotten your password, click the “forgot password” link on the app to reset your password. Also included in this release: Improved QR code scanner functionality Localization and bug fixes Performance and security enhancements Thanks for using Whisker!

  • Improved QR code scanner functionality ·

  • Localization and bug fixes ·

  • Performance and security enhancements

  Thanks for using Whisker!

• Version ending in 1.6.0 - 7 August 2023

  Hello, pet parents! We have some exciting updates for you in this release:

  • Introducing weight-based ID using SmartScale®, and gradually releasing to all users!

  • Create profiles for all of your cats that use Litter-Robot 4 and monitor your kitty’s weight changes on their profile 

  • SmartScale® technology will attempt to match the weight data from your Litter-Robot 4 to the corresponding cat’s profile

  • **Please note: The weight-based ID feature is not effective for cats within 0.5 lbs (~0.23 kg) of each other, as it relies on significant weight differences for accurate identification. Also in this release:

  • Language enhancements: We've fine-tuned our translations for Dutch, French, German, Italian, Japanese, Polish, Romanian, Russian, Spanish, and Ukrainian to ensure a seamless user experience for our global community. 

  • Improved QR scanner: We've optimized the performance of our QR scanner, resolving some issues that made scanning slow on some devices. 

  Thanks for using Whisker!

• Version ending in 1.5.0 - 27 June 2023

  Hello, pet parents! In this update we: 

  • Added autofill support for email

  • Fixed one issue where notification settings fail to display

  • Fixed other minor bugs and performance issues

  Thanks for using Whisker!

• Version ending in 1.4.3 - 30 May 2023

  Hello, pet parents! This update includes:

  • Minor bug fixes and performance improvements

  Thanks for using Whisker!

• Version ending in 1.4.1 - 18 April 2023

  Introducing Pets:

  • Tailored health insights for each member of your fur family

  • Health and Wellness Insights

  • View litter, waste drawer, and food levels to ensure your pets well-being

  • Real Time Stats

  • Monitor activity for patterns and irregularities

• Version ending in 1.3.9 - 16 March 2023

  • Updated Controls and History screen for Litter-Robot 3, Litter-Robot 4, and Feeder-Robot -Updated Meal Scheduling screens for Feeder-Robot

  • New carpet warning for Litter-Robot 4 during onboarding

  • New loading screens

  • Fix for UTC time conversion after DST part 2

• Version ending in 1.3.8 - 15 March 2023

  • Updated Controls and History screen for Litter-Robot 3, Litter-Robot 4, and Feeder-Robot

  • Updated Meal Scheduling screens for Feeder-Robot

  • New carpet warning for Litter-Robot 4 during onboarding

  • New loading screens

  • Fix for UTC time conversion after DST

• Version ending in 1.3.7 - 13 March 2023

  • Updated Controls and Settings screens for Litter-Robot 3, Litter-Robot 4, and Feeder-Robot

  • Updated Meal Scheduling screens for Feeder-Robot

  • New carpet warning for Litter-Robot 4 during onboarding

  • New loading screens

  • bug fixes

• Version ending in 1.3.6 - 9 February 2023

  • Smart Notifications for Litter-Robot 3 and Feeder-Robot

  • Screen adjusted zoom view

  • History download imperial and metric data correction

  • EU font fix

  • UI updates

• Version ending in 1.3.5 - 19 December 2022

  • Fixed scientific notation display if average cycle count is over 10

  • Set English as default language if a matching language is not found

• Version ending in 1.3.4 - 14 December 2022

  • LR4 Smart Notifications: tap to open on robot and see details

  • LR4 Panel Brightness (located in lighting)

  Updated:

  • LR3 Reset Gauge: moved back to controls page

  • Feeder MAC address display during onboarding

• Version ending in 1.3.3 - 3 December 2022

  • LR4: bluetooth onboarding fix 

• Version ending in 1.3.2 - 2 December 2022

  • LR4: bluetooth onboarding fix

  • New User Interface (1.3.1)

• Version ending in 1.3.1 - 29 November 2022

  New!

  • Visual representations of robots

  • Litter-Robot control panels

  • Illustrations and popups

  Also:

  • Various bug fixes

  • Performance improvements

• Version ending in 1.2.5 - 21 October 2022

  • Minor bug fix update. 

  • LR4 Cat Detect status display

  • Feeder-Robot history portion display

• Version ending in 1.2.4 - 7 October 2022

  • LR4 globe nightlight brightness setting

  • Add - motion detected in waste drawer status

  • Add - clean laser notification

• Version ending in 1.2.3 - 13 October 2022

  Pre 2018 LR3C fixes:

  • Power off slider bug (would show on position after leaving control screen)

  • Cycle delay page loads faster

  Feeder Robot:

  • Fixed Meal fed icon indicator logic

  • Other bug fixes

• Version ending in 1.2.2 - 21 June 2022

  Fixes:

  • Feeder History portion amounts

  • Feeder History display glitch when scrolling

  • LR3 Improved gauge reset text

  • LR4 Clump Delay page automatically closes on save complete

• Version ending in 1.2.1 - 17 June 2022

  A fresh new Whisker app experience — PLUS Litter-Robot 4!

  Other exciting updates:

  • Drag to reorder your robots (tap and hold)

  • Pull down to refresh your dashboard

  • Miscellaneous bug fixes

• Version ending in 1.1.1 - 31 January 2022

  Welcome to our updated UI and brand: the Whisker app (formerly AutoPets Connect). With our rebrand from AutoPets to Whisker, the app allows you to monitor and control your robot as before – now with a modernized design and more intuitive interface.

To ensure that Litter-Robot 4 customers always enjoy the latest features and improvements, we will now automatically update the firmware on your robots as soon as a new release becomes available. For additional detials, please refer to our Terms and Conditions.

Firmware Update Instructions

• Robot Firmware Version 1175.5021.292 - 8 July 2024

  • Support for the LitterHopper accessory.

  • Robot no longer automatically cycles on power-up.

  • Adjusted the scale thresholds for improved cat detection.

  • Reduced the occurrence of 'Excess Weight Detected' fault (blue with partial yellow flashing light).

  • Scale tare frequency increased to account for when the drawer is emptied and the reset button isn't pressed.

  • Ability for customers to calibrate optimal litter level.

• Robot Firmware Version 1175.5021.290 - 3 April 2024

  • Small bug fixed and enhancements

• Robot Firmware Version 1175.5021.289 - 28 February 2024

  • SmartScale® accuracy improvements

• Robot Firmware Version 1175.5021.288 (limited release)- 16 January 2024

  • Note: This update includes FW PIC 2.87 & ESP 1.1.73

  • Introduces an exciting update that will improve the sensing of when your waste drawer is full. This is expected to improve the accuracy of drawer level measurements and increase the amount of waste you can accumulate in your drawer. In order to enable this new algorithm, you will need to take a few minutes to recalibrate your Litter-Robot 4; this shouldn’t take more than 5 minutes of your time. Instructions for recalibration are here:  LINK

  • Enhanced detection.

  • SmartScale accuracy improvements.

  • Improved WiFi connectivity.

  • Changed robot firmware numbering system to consolidate Connectivity FW, Cat Sensor FW, and Main Robot Control FW into one release.

• Robot Firmware Version 1173.5011.287 (limited release)- 5 December 2023

  • Note: This update includes FW PIC 2.87 & ESP 1.1.73

  • Introduces an exciting update that will improve the sensing of when your waste drawer is full. This is expected to improve the accuracy of drawer level measurements and increase the amount of waste you can accumulate in your drawer. In order to enable this new algorithm, you will need to take a few minutes to recalibrate your Litter-Robot 4; this shouldn’t take more than 5 minutes of your time. Instructions for recalibration are here:  LINK

  • Enhanced detection.

  • SmartScale accuracy improvements.

  • Improved WiFi connectivity.

  • Changed robot firmware numbering system to consolidate Connectivity FW, Cat Sensor FW, and Main Robot Control FW into one release.

• Main Robot Control (PIC Firmware) Version ending in 2.86 - 5 October 2023

  • Introduces an exciting update that will improve the sensing of when your waste drawer is full. This is expected to improve the accuracy of drawer level measurements and increase the amount of waste you can accumulate in your drawer. In order to enable this new algorithm, you will need to take a few minutes to recalibrate your Litter-Robot 4; this shouldn’t take more than 5 minutes of your time. Instructions for recalibration are here.

  • This firmware version was a limited release to only a subset of customers.

• Main Robot Control (PIC Firmware) Version ending in 2.85 - 26 July 2023

  • Provides the necessary updates to the Litter-Robot 4 to support the upcoming SmartScale feature. The SmartScale feature should be available to all Litter-Robot 4 users by mid-August

• Main Robot Control (PIC Firmware) Version ending in 2.84 - 13 June 2023

  • Improved the immunity of cat detection to cat hair and dust.

  • Enhanced logic to eliminate instances where the globe cycle is interrupted.

  • Added logic for automatic recovery of cycle interruptions.

  • This image shows what your Litter-Robot 4 looked like before the 2.84 firmware update and after.

  
  

• Cat Sensor (TOF Firmware) Version 4.2.5 - 6 May 2022

  • Improvements to Wi-fi updates (Make sure your Connectivity Software is up to date for this to work)

• Connectivity (ESP Firmware) Version 1.1.66 - 14 February 2023

  • Fixes issue where updates were not going through

• Car Sensor (TOF Firmware) Version 5.1.1 - 2 February 2023

  • Enables in unit calibration of cat sensors

  • Introduces a new indicator that lets you know when your drawer is full (Make sure your Operational Software is up to date for this to work)

• Main Robot Control (PIC Firmware) Version ending in 2.82 - 27 January 2023

  • Waste drawer level reporting has been improved
  • Added the ability for customers to recalibrate their lasers if their waste drawer indicator isn't working properly

• Connectivity (ESP Firmware) Version 1.1.65 - 16 January 2023

  • Fixes issue where updates were not going through

• Main Robot Control (PIC Firmware) Version ending in 2.81 - 06 January 2023

  • Improves the reaction time of robots after a cycle is interrupted