Feeder-Robot: Motor assembly installation guide

Learn how to remove and install the Feeder-Robot Motor Assembly.

Tools needed: 

Magnetic Phillips-head screwdriver

Parts included:

Motor

Motor bracket

Circuit board

Disassembly

1. Press the Power button to turn the unit off and unplug it.

2. Remove the hopper lid by squeezing the release in the center of the lid.
    

3. Remove all food from Feeder-Robot and lift the hopper insert out of the hopper.
   

4. Lay a towel on a flat surface.                                          
   

5. Flip Feeder-Robot upside down, onto the towel.

6. Remove the two screws in the bottom of the base.  

7. Flip Feeder-Robot upright.

8. Remove the hopper by rotating the hopper lock knob counterclockwise. Lift the hopper away from the base of the unit.

9. Remove the dispenser by simply sliding the dispenser away from the unit. The rubber dispenser flap can also be removed from the dispenser for cleaning.

• Note: This is how your unit will appear after removing the hopper insert, hopper, and dispenser.
  
  
  

10. Remove three screws from the top of the base.

11. Replace the lid and make sure it locks in place with a “click.”

12. Flip over Feeder-Robot.

    
    

    
    

13. Separate the base from Feeder-Robot and set it aside—be aware that the wire harness is still connected to Feeder-Robot.
    

14. Remove four screws from the bowl sub-assembly and set aside.

Removing the motor

1. Remove three screws from the motor bracket. (Note: If you lose any screws, you can purchase #6 x 1/2" Phillips-head screws at a hardware store.)
2. Disconnect the motor connector and circuit board connector.
3. Remove the motor assembly: Tilt the rear of the motor assembly upward and pull back.
4. Remove the black, circular dispenser adapter and set it aside to be used with the new motor assembly.                                                                            
   
5. Dispose of the old motor assembly. (Recycle or throw it away—be sure to follow local regulations.)

Installing the motor

1. Slide the black, circular dispenser adapter onto the new motor assembly, ensuring the flat side of the dispenser adapter and flat edge of the motor assembly are facing up.                                                    
   

2. Reinstall the motor assembly to Feeder-Robot.

   • Connect the motor connector and circuit board connector.

   • Install three screws to hold down the motor bracket.
     
     

3. Ensure wiring is all connected and wires are not positioned over the felt pad.

4. Ensure the keypad and mainboard are positioned correctly, so that the bowl subassembly can be installed.
   

Reassembly

1. Reinstall the bowl sub-assembly and four screws.
   • Note: Ensure the keypad and base are positioned correctly.

2. Reinstall the base to Feeder-Robot and two screws on the bottom of the base.

3. Flip Feeder-Robot upright.                                               

4. Remove the lid.                                                                  

5. Reinstall three screws to the top of Feeder-Robot.

6. Reinstall the dispenser, ensuring the text faces out.

7. Reinstall the hopper, ensuring the hopper lock knob is vertical.

8. Reinstall the hopper insert, ensuring the opening faces toward the back of the unit.

9. Place the hopper lid on by squeezing the release in the center of the lid, plug in Feeder-Robot, and power it on.

10. Perform a test dispense by pressing the ‘Feed’ button on the control panel.

    1. If successful the dispenser will rotate, then return to the home position.

    2. Add food to the hopper or hopper insert if using.
        

    3. Replace the lid and make sure it locks in place with a “click.”
       

11. If not successful, check that your hopper and/or hopper insert are seated correctly and retrace these steps for troubleshooting.

Light patterns/symptoms will be resolved by a motor replacement:

• Feeder-Robot not dispensing meals or snacks:

  • Perform troubleshooting steps; the motor may need to be replaced if no other cause is identified.  

• App notification for Sensor Fault:

  • Perform troubleshooting steps; the motor or potentiometer has failed.

• Power Button light:

  • Flashing Purple (motor disconnected)

    • Motor may have internal failure or wiring that has gone bad.  

• Solid Purple (motor fault)

  • Motor or potentiometer has failed.

• Status Indicator Light:

  • Flashing Red (motor jammed)

    • Clear any items that may be jamming the dispenser. If troubleshooting fails, the motor may need to be replaced.