Litter-Robot 4 Warranty Bundle

The WhiskerCare™ Extended Warranty is a comprehensive protection plan that covers your Litter-Robot from top to bottom for 4 years. Our hassle-free plan covers accidental damage, power surges, mechanical and electrical breakdowns, and software support. You’ll have access to our dedicated customer experience specialists, software experts, and US-based service and repair team. During your warranty period, we will resolve Litter-Robot issues at no charge, including free shipping both ways. There are never deductibles or hidden fees.

Most likely. Many cats use Litter-Robot within several days to a week of setting it up. Those already familiar with a covered litter tray may be quicker to investigate Litter-Robot 4. The trick is to ease your cat into transitioning to Litter-Robot. You can avoid startling your kitty by leaving Litter-Robot switched off until you notice your cat has used it. We recommend that you place Litter-Robot in the same location as the old litter tray. You can leave the old litter tray near Litter-Robot for a short time. Take a cup of litter from the old litter tray and add it to the clean litter in Litter-Robot. The scent will be familiar, and your cat should be inclined to check it out. Learn more about acclimating your cat. 

Yes. Litter-Robot 4 uses laser and weight sensor technology to detect when your cat enters and exits the globe, which triggers the countdown timer and cleaning cycle. The SmartScale™ will not recognize kittens that weigh less than 1.36 kg. Therefore, kittens that weigh less than 1.36 kg can use Litter-Robot 4, but not in automatic mode. Until they weigh enough, we recommend using your Litter-Robot in "semi-automatic" mode to keep your kitten safe and relieve you from litter tray scooping. For "semi-automatic" mode, leave Litter-Robot powered off or unplugged. When you see your kitten has used it, wait about 7 minutes for the waste to clump, then power it on. Litter-Robot will automatically perform a clean cycle. Afterward, power it off again. Continue this supervised, semi-automatic mode until your kittens have gained sufficient weight to activate the SmartScale™.

Litter-Robot 4 features an optional OdorTrap™ System designed to neutralise litter tray odours. This system  uses the combination of a sealed waste drawer and carbon filter to reduce odour. You can opt to replace the carbon filter with OdorTrap™ Packs to eliminate litter tray odours through natural chemistry. Most users suggest that Litter-Robot drastically reduces and or even eliminates litter tray odours. 

We offer single sign-on, which means you will be automatically signed into your litter-robot.com account when using the app. Both accounts will synchronize automatically. That being said, if you set up your app account and litter-robot.com account using different email addresses, this single sign-on will not work.